NHTSA Complaint #11715099 — 2024 TESLA CYBERTRUCK
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11715099 |
| Vehicle | 2024 TESLA CYBERTRUCK |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
One day my car would not charge. At all. Luckily, I was at home when this happened, but had it happened to me or worse, my wife it could've been a very scary or dangerous situation. Either one of us could've been stuck with no way of charging. It's like a gas car with no way of putting gas in. The car would not charge from home or other chargers, including Tesla superchargers. When I described the problem to the Tesla dealer, they were very aware of the problem and said that it was the Power Conversion System. There was no prior warning before this happened. Though they are aware of the problem, they are only fixing/replacing them on a warranty basis. Even though they know about the faulty part that they made, and acknowledge, they are not doing a recall or fixing the problem unless you pay for the parts and labor. I asked if this is normal for a car that is under 2yrs old and he said this part can go bad at anytime. The best thing that can happen is for it to happen early while still under warranty. But the part does not break due to wear and tear, or overuse, or abuse. It is due to a faulty design that needs to be replaced. That's why they have a new part that they replace it with now.
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