NHTSA Complaint #11695087 — 2020 BUICK ENCORE GX

The contact owns a 2020 Buick Encore GX. The contact stated that while driving at an undisclosed speed, the vehicle began to shake with abnormal sounds coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and it was determined that the turbocharger had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the dealer for further assistance. The approximate failure mileage was 51,220.