NHTSA Complaint #11694900 — 2026 TESLA MODEL Y

Since I purchased my 2026 Tesla Model Y RWD, the vehicle has had a persistent mechanical noise and vibration issue coming from the front suspension and brake area. This issue has been ongoing since the first weeks of ownership and has not been repaired or properly diagnosed after multiple service visits. Details -Component/System Failed: Front suspension/brake assembly (unknown exact component; may involve control arms, bushings, or brake rotors). -Availability for Inspection: Yes, the vehicle and recorded videos are available for inspection upon request. -Safety Risk: The vehicle produces loud clunking or popping noises when driving between 10–20 mph or when turning and braking. It feels unstable and unsafe at times, especially on wet roads. This raises concern about potential front-end component failure while driving. -Reproduction and Confirmation: The issue has been reproduced and confirmed multiple times by Tesla Service in Vancouver, WA and Portland, OR. Tesla’s internal system shows that the issue was escalated for “in-car investigation by engineering,” but no permanent repair was completed. -Inspection History: Tesla technicians and engineers have inspected the vehicle several times. I also recorded multiple videos with cameras mounted inside the fender to document the sound and provide visual proof of the problem. -Warning Lamps or Messages: No warning lights appear. The issue is purely mechanical but noticeable during low-speed operation. The first symptoms appeared within the first month of delivery. -Manufacturer Contact: Tesla Service Centers in Vancouver and Portland are aware of the issue and have escalated it, but no resolution has been provided. This problem has continued for months despite repeated service visits. The vehicle was identified as needing further “factory-level investigation,” but I was told the local service centers cannot fix it. I believe the issue may be a manufacturing or design defect affecting suspension safety. My life is risk