NHTSA Complaint #11694768 — 2018 FORD F-150

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11694768
Vehicle 2018 FORD F-150
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Transmission has lots of issue, clunky shifting, surges, weird noises. Happens every time you drive. Dealer said it was normal but it's not. I've driven plenty of these 10r80s and they didn't have this issue. Engine makes noises that are not on other examples of this engine, my dad has the same truck and had similar issues and had to spend thousands of dollars to fix an engineering defect in the cam phasers. Dealer also said these noises were normal while under warranty - I see countless posts on forums saying the same thing then for others, after warranty suddenly its a problem because a retail job pays 30-40% more than a warranty job. Such a scam and you just keep allowing it. There is simply no reason that the 10r80 transmission and 3.5 ecoboost gen 2 engines haven't been recalled yet. Ford has issued updated parts, admitted to engineering issues that caused these issues so why are customers forced to pay to fix engineered issues? They admited fault, they need to make it right for their customers instead of screwing us over.

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