NHTSA Complaint #11694539 — 2025 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11694539
Vehicle	2025 KIA SORENTO
Component	ENGINE
Date of Incident	September 2, 2025
Date Filed	October 20, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

While driving at speeds below 25 mph, my transmission seems to get caught between gears. When I press the accelerator, the engine revs, but the car doesn’t accelerate as it should. It feels like the power just drops out. There were no warning lights or indicators on the dashboard. The exact same thing happened again the very next day, at low speed, in the same general area. Both times, the car suddenly lost power in traffic, leaving me unable to move normally. This is extremely dangerous — other drivers have no idea that my vehicle isn’t responding, which puts me and everyone around me at risk. It’s clear there’s a serious issue with the transmission malfunctioning.

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