NHTSA Complaint #11694442 — 2019 INFINITI QX60

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11694442
Vehicle	2019 INFINITI QX60
Component	POWER TRAIN
Date of Incident	October 16, 2025
Date Filed	October 20, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

Differential failed and leaking fluid - premature failure. Yes, part will be available, and repair diagnosed by Kendall Inifiniti of Nampa dealership. In process of review by manufacturer district area manager. No warning, no messages, no smells, nada - took auto in for scheduled 60,000 mile service at dealer and provided $4,100 estimate for repair - see attached. Vehicle previously serviced in Feb 2025 at same dealership and drivetrain was reported good without any mention of leak or seal failure. Service rep believes this failed months ago.

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