NHTSA Complaint #11674274 — 2019 INFINITI QX60

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11674274
Vehicle	2019 INFINITI QX60
Component	ENGINE
Date of Incident	July 3, 2025
Date Filed	July 17, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

My car started making a whining noise and leaking oil simultaneously. After taking it to be looked at, there is a broken seal due in improper assembly on the right side drive shaft. If it remains broken, not fixed, I risk a transmission failure. Multiple "Technical Serve Bulletins" have been released by Infiniti since 2017 (my car is a 2019 and was purchased certified pre-owned), but they will not issue a recall because this isn't considered a safety issue. Losing transmission function on the highway would create a huge safety concern.

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