NHTSA Complaint #11694338 — 2024 TOYOTA RAV4

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11694338
Vehicle	2024 TOYOTA RAV4
Component	ELECTRICAL SYSTEM
Date of Incident	October 1, 2025
Date Filed	October 18, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

The vehicle on board information screen will either fail to connect to phone for gps service, or will disconnect mid drive causing the gps service to stop. When the phone fail to connect with the screen it forces me to use the map on my phone causing me to look away from the road and at times have to hope my phone in my hand or risk missing my stop/exit.

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