NHTSA Complaint #11694299 — 2024 JEEP WRANGLER

Year: 2024 Make & Model: Jeep Wrangler 4-door 4xe Body Style: Sahara 4x4 VIN: [XXX] On October 14, 2025, I began to drive my car home. After the use of the brakes, while I was pulling out of a large parking lot, the car functionally went into neutral, the “D” on PRNDL display began to blink. The brakes worked. I pulled over, put the car into Park and then into Drive again. Still, no change. I turned the car on and off and put it into Drive and the car began to drive normally, until I reached a stop light, exiting the parking lot. Then, the same thing occurred. The “D” began blinking and the car was unresponsive to the accelerator. I turned off and re-started the car. Again, it drove fine. The “D” was lit, but didn’t blink. I was driving very slowly and then went down a hill. As soon as I tapped the brakes, the same thing occurred again. I was only 6 miles or less from the dealership. So, after re-starting the car for the 3rd or 4th time, I learned that using the parking brake did not disrupt the car and the accelerator continued to work. I drove to the dealership’s service department and used the parking brake when I needed to slow down. Today is 10/18/2025. I received a call back on 10/16 and none since. Today, I drove out to the service department and talked directly to a manager, who was vague on the car’s status. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)