NHTSA Complaint #11694276 — 2022 FORD EXPLORER

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11694276
Vehicle	2022 FORD EXPLORER
Component	SEATS
Date of Incident	September 24, 2025
Date Filed	October 18, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

Not sure exactly what caused it to fail, but the heated seat when turned on barely gets warm then shuts off with the red lights on button still lit up. I can turn it completely off and back on and seast have immediately get really warm like they are supposed to. But again, only lasts 10mins. Not sure if electrical or not. Just purchased vehicle less than a month ago through Dealership. I have read many people have this same problem with the ST. Other models do not do this. I will.contact dealership on Monday 10/20 since I have 4,600 miles on warranty left.

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