NHTSA Complaint #11694153 — 2024 VOLKSWAGEN ATLAS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11694153
Vehicle	2024 VOLKSWAGEN ATLAS
Component	UNKNOWN OR OTHER
Date of Incident	October 15, 2025
Date Filed	October 17, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

The infotainment center is not working- the screen is black. I am unable to see any of my cameras, change my air/heat- it is currently set to cold and it is freezing when I drive my car, I can’t use my map or hands free calling. This is very unsafe and none of the safety features are working.

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