NHTSA Complaint #11694078 — 2023 NISSAN ROGUE

The vehicle has an open federal safety recall related to a manufacturing defect that poses a serious safety risk. The recall was announced months after purchase, but the defect existed at the time of sale. The manufacturer has delayed providing a remedy for more than 90 days and continues to state that repairs are “under development.” The vehicle remains unsafe to drive, and no temporary or permanent remedy has been provided despite repeated contact with the manufacturer’s regional consumer affairs specialist. The issue places my safety and the safety of others at risk because the defect can lead to sudden vehicle malfunction while driving. The vehicle has been serviced and inspected by a dealer who confirmed the open recall but could not perform repairs. The manufacturer refuses to provide a replacement or buyback, and instead continues to require payments for a defective vehicle. There were no prior warning lamps or messages before the recall notice was issued. This is an ongoing safety concern caused by the manufacturer’s failure to remedy a known defect within a reasonable time under 49 U.S.C. §30120(c).