NHTSA Complaint #11693815 — 2018 JEEP RENEGADE

The UConnect / touch screen display is constantly glitching- I can’t see anything other than striped lines and colors and/or a pitch black screen. I cannot use the rearview camera because of this, which creates a safety concern when backing up/reversing due to limited visibility without the rear view camera function. This problem has occurred with many other owners of the same vehicle (see posts online). The vehicle hasn’t been inspected but others had theirs inspected and claimed they were quoted $1,500+ for the screen repair, and even after repair, the screen malfunctioned again in a few weeks. The first sign of the issue was when I saw a thin, vertical green line through my touch screen, but it didn’t affect the visibility or usability of the screen so I thought nothing of it.