NHTSA Complaint #11693690 — 2019 INFINITI QX50

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11693690
Vehicle	2019 INFINITI QX50
Component	ENGINE
Date of Incident	October 2, 2025
Date Filed	October 15, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

Engine seized on road due to bearing debris (confirmed by dealer photos), covered by recall 25V-437. Infiniti corporate denied repair, falsely citing “maintenance” despite negligible sludge. No loaner provided for two weeks, stranding me. Laws Violated: 49 U.S.C. § 30120 (free recall remedy), 49 CFR § 573.6 (interim support during delays).

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