NHTSA Complaint #11693675 — 2017 DODGE JOURNEY

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11693675
Vehicle	2017 DODGE JOURNEY
Component	UNKNOWN OR OTHER
Date of Incident	October 14, 2025
Date Filed	October 15, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

Rear backup camera recently went black while still displaying check your surroundings message, and immediately returned to normal after a few seconds. Approximately one week later the image flipped 180 degrees to a upside down position in which I lost perception of where I was while backing up. Thankfully the warning beeper was working and I stopped before backing into a car in a busy street. Have not seen a dealership yet. I have looked up my vin and found no recall for this specific issue, but I did discover that newer models 2018 to 2020 did have a recall for the exact issue that I am having.

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