NHTSA Complaint #11685458 — 2017 DODGE JOURNEY

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11685458
Vehicle	2017 DODGE JOURNEY
Component	UNKNOWN OR OTHER
Date of Incident	August 31, 2025
Date Filed	September 6, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

Drivers side head rest popped open after getting out of vehicle at a store I stopped at after a hike. No warning lights no accident prior to this happening. It literally just popped open passenger in vehicle thought it was a cool feature until we researched this was a potential safety flaw that some how this vehicle is not showing eligible for.

Related Complaints for the 2017 DODGE JOURNEY

Other UNKNOWN OR OTHER Complaints

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#11687360 — September 15, 2025 — My 2017 dodge journey needs to have the catalytic converter replaced. I drive my family to and from school and work o...

#11661569 — May 16, 2025 — My check light came on and when I check the code which was a p0420, Catalyst System Efficiency Below Threshold (Bank ...

#11611796 — August 30, 2024 — The driver side Active Head Rest deployed while driving on the highway striking me in the back of the head. Luckily ...

Recent Complaints for the 2017 DODGE JOURNEY

#11710694 — ELECTRICAL SYSTEM — January 13, 2026 — The contact owns a 2017 Dodge Journey. The contact stated that while driving at approximately 30 MPH on two occasions...

#11710694 — SERVICE BRAKES, HYDRAULIC — January 13, 2026 — The contact owns a 2017 Dodge Journey. The contact stated that while driving at approximately 30 MPH on two occasions...

#11710694 — STEERING — January 13, 2026 — The contact owns a 2017 Dodge Journey. The contact stated that while driving at approximately 30 MPH on two occasions...

#11710350 — SEAT BELTS — January 12, 2026 — The contact owns a 2017 Dodge Journey. The contact stated that while the vehicle was parked, the contact discovered t...

#11700051 — LATCHES/LOCKS/LINKAGES:HOOD:LATCH — November 18, 2025 — The contact owns a 2017 Dodge Journey. The contact stated that while driving approximately 35 MPH, there was an abnor...