NHTSA Complaint #11693522 — 2019 BMW X5

MY STARTER MOTOR OVERHEATED AND MY CAR WOULD NOT START AND MY CAR INDICATED THE FLUIDS AND COMPONENTS WERE OVERHEATED - MY DEALERSHIP CONFIRMED THE PROBLEM WITH A VIDEO THEY SENT ME. IF I WAS STILL DRIVING THE CAR, I DON'T KNOW WHAT WOULD HAVE HAPPENED TO ME MY DAUGHTER AND HUSBAND IN THE VEHICLE. i CALLED MY SERVICE REP AND THE DEALERSHIP IS LOOKING INTO IT AS MY VIN DOES NOT HAVE THE RECALL. NOTHING WAS WRONG AND NO LIGHTS WERE ON THE VEHICLE PRIOR TO THE CAR NOT STARTING. I HAD BEEN DRIVING IT FOR ABOUT 25 MINUTES. In MAY of this year, not even 6 months ago, they had to replace a "heat management module", which cost me $2500 and they said it is not related. They found 8 fault codes at a frequency of 255. The dealership is telling me this is not related, but I have a hard time believing that.