NHTSA Complaint #11693330 — 2018 FORD F-150

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission failed to shift properly. Additionally, the contact stated that while the transmission was shifting gear, there was a clunking sound coming from the gear shifter. The power train warning light was illuminated. The contact used a handheld scanner and retrieved DTC: P07F6-00 (Gear 9 Incorrect Ratio Detected by PCM). The vehicle was taken to a dealer, where DTC: P07F6-00; was retrieved again, and the vehicle was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 96,000.