NHTSA Complaint #11693259 — 2024 HYUNDAI SONATA

The contact owns a 2024 Hyundai Sonata. The contact stated that while attempting to accelerate to overtake another vehicle at approximately 60 MPH, the vehicle unintendedly decelerated to approximately 20 MPH instead. The contact pulled over to the side of the road, turned off the vehicle for approximately 20 minutes, before restarting and continuing to drive. There were no warning lights illuminated. The failure had occurred three times. The vehicle was taken to a certified mechanic, who diagnosed that the transfer case had failed and referred the contact to the dealer for assistance. The vehicle was taken to the dealer, who was unable to determine the cause of failure. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 16,500.