NHTSA Complaint #11716933 — 2024 HYUNDAI SONATA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11716933
Vehicle 2024 HYUNDAI SONATA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

While driving the vehicle the other night, the cars electrical system completely shut off for a few seconds before popping back on. The whole car inside and out went completely black. It was around 10pm on a dark country road. I had the seat heater on high and the defrost on high because it was cold. It appeared to happen when the auto high beams were supposed to engage. Instead of them engaging, the whole cars electrical system just shut off. No headlights, no instruments, interior lighting, console display, nothing worked. The car was in battery mode at the time, and it sounded like the whole car just shutoff. I took my foot off the accelerator wondering what happened, and before I could understand what was going on, everything came back on. It did not prompt me to start the vehicle again. The auto on/off brights never worked like they were supposed to again either. I had to manually engage and disengage them. Thankfully it was just me on that stretch of road going 30mph at the time or it could have ended badly.

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