NHTSA Complaint #11693173 — 2017 ALFA ROMEO GIULIA

Dear NHTSA, I am writing to formally report a concern regarding the handling of reimbursement under Safety Recall 93C (NHTSA 25V-586) for my 2017 Alfa Romeo Giulia. On March 11, 2025, several months before the recall was announced, I paid $3,995.59 out of pocket at Foreign Cars Italia Charlotte to repair severe driveability issues, including: Loss of engine power while driving “Electronic throttle control” and “check engine” warnings Difficulty accelerating, reduced fuel flow, and stalling risk These symptoms are directly consistent with the defect described in Safety Recall 93C, which involves the Fuel Delivery Module (FDM) and the risk of power loss due to heat-related fuel flow restriction. I recently received a recall notification letter for the 93C issued in September 2025, I contacted Alfa Romeo Customer Care and filed for reimbursement (Reference Number [XXX]). Despite providing full documentation — including the paid invoice and recall notice — my claim was denied. Their written response (attached) stated: “The vehicle is outside of its warranties… Parts and labor that were completed are not related to any recall including 93C.” This reasoning conflicts with the federal reimbursement provisions under 49 CFR §573.13, which require manufacturers to reimburse owners for pre-recall repairs that address the same defect, regardless of warranty status. My repair addressed the same malfunction now acknowledged as a safety defect, and I bore the full cost before the recall was publicly announced. I respectfully request that NHTSA review this matter and encourage Stellantis / FCA US LLC to re-evaluate my claim in accordance with recall reimbursement regulations. This situation raises both a consumer fairness issue and a safety concern, as the vehicle exhibited the same dangerous loss-of-power condition months before the manufacturer recognized it as a defect. Thank you for your time and assistance in reviewing this case. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U