NHTSA Complaint #11588117 — 2017 ALFA ROMEO GIULIA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11588117
Vehicle 2017 ALFA ROMEO GIULIA
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

While driving my Alfa Romeo Giulia on [Insert Date], the vehicle's sunroof unexpectedly shattered without any prior warning or identifiable external impact, posing a sudden and severe safety risk. The shattering glass resulted in minor cuts and significant distress while I was operating the vehicle, thereby jeopardizing my safety as well as potentially that of other road users. Upon the occurrence of the incident, there were no prior symptoms, warning lamps, or messages indicating a potential problem with the sunroof. This issue had not been previously identified during routine maintenance checks, nor had there been any modifications or repairs done to the sunroof since the purchase of the vehicle. The vehicle has since been inspected by a service center where I initially received incorrect information about my warranty coverage, leading to further complications and delays in addressing the issue adequately. No third-party modifications have been made to the vehicle, and all services have been conducted according to manufacturer recommendations. This incident appears to be due to a failure or malfunction of the vehicle's sunroof system, which should be robust enough to withstand normal driving conditions without such occurrences. I am concerned that this could be indicative of a larger issue that may affect other vehicles of the same model.

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