NHTSA Complaint #11693090 — 2025 HYUNDAI TUCSON

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11693090
Vehicle 2025 HYUNDAI TUCSON
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

Vehiclr has been doing this since 4 montbs after purchase, then a recall came out we were told it would fix the problem. 3 times now since the recall the odometer screen and media screen will go blank while your driving. The car wont accelerate, turn signals, and steering colum becomes hard to operate properly. We have had to near accidents 1 being less than 2 hours in August of 2025 after Hyundai just claimed to repair the issue. We were driving on [XXX], screen went out, we lost full control of steering, had to wrestle with the wheel to keep car in its lane, we were almost hit by semi truck and ran off road. We immediately took car back to dealership, and shop assistant mgr was able to see for himself, it wasnt working after theu just made repair. They kept car a few days we were very reluctant to take vehicle back, out of these safety concerns, and my family having to ride in this vehicle. We took ot back as the dealership assured us the matter had been taken care. Then last week on [XXX], in the evening was driving down street and the screens started to flicker and the car wouldnt stay centeryed in the lane, then it happened both went blank, the car slowed down and the fight began on operating vehicle. In regards to no turn signal would go off, it wouldnt accelerate, the steering wouldnt operate correctly, if O wanted to center the car in the lane, it would pull the car another direction. A 7 minute ride home took over 20 minutes. We took car back to World Hyundai Matteson, the next morning and called Hyundai Corporate office to inform them we didnt want the vehicle back. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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