NHTSA Complaint #11693085 — 2024 JEEP WRANGLER
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE issue reported to NHTSA
Complaint Details
| ODI Number | 11693085 |
| Vehicle | 2024 JEEP WRANGLER |
| Component | ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
Vehicle purchased on 4/29/24. First trip to dealer on 5/13/24 at 267 miles. Hybrid Mode Not Available. Oil Refresh issues. 6/9/25 Vehicle Towed to Dealer. Check Engine Light On. Hybrid Mode not available. Replacement of Coolant Electric Heater at 2,834 miles. 6/10/25 back to dealer due to vehicle overheating while driving. Vehicle towed. October 10, 2025, vehicle towed to dealer at approximately 3,950 miles as vehicle stopped on roadway without warning. This happened repeatedly in effort to get vehicle home. Investigation confirms that this is likely due to a software update. Investigation confirms that this is specific to the 2024-2025 Jeep Wrangler 4xe. This is extremely dangerous and we are fortunate there was no collision from another vehicle. Vehicle is set to be inspected Tuesday morning, 10/14/25.
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