NHTSA Complaint #11692594 — 2020 RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11692594
Vehicle	2020 RAM 1500
Component	ELECTRICAL SYSTEM
Date of Incident	September 22, 2025
Date Filed	October 10, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

The tensioner pulley seized up causing the serpentine belt to break and taking the MGU E Torque Alternator out. We have learned that there are no MGU parts available and we are one of 4000 waiting with no ETA available. You can’t buy a used one as they can not be reprogrammed to a different truck.

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