NHTSA Complaint #11692264 — 2022 NISSAN ROGUE

The contact owns a 2022 Nissan Rogue. The contact stated that while his wife was driving approximately 45-55 MPH, the vehicle shuddered, and there was white smoke coming out of the exhaust pipes, and the vehicle lost motive power. The contact was also seated in the vehicle during the failure. The contact's wife was able to pull over to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed, and it was determined that the engine was blown and needed to be replaced. The contact later received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling), which the contact related to the failure; however, the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer notified the manufacturer of the failure, but no assistance was provided. The failure mileage was approximately 34,000.