NHTSA Complaint #11692247 — 2019 JEEP GRAND CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11692247
Vehicle	2019 JEEP GRAND CHEROKEE
Component	POWER TRAIN
Date of Incident	August 1, 2025
Date Filed	October 9, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

Rattling noise when accelerating after a gear change. Dealership replaced transmission and it’s still there. Found a video online of the exact same issue and it turned out to be the PTU (power transfer unit) that needs to be replaced.

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