NHTSA Complaint #11692215 — 2017 FORD FUSION

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11692215
Vehicle 2017 FORD FUSION
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

In 5/2025 I had the transmission light come on my dashboard, then it went away. 2 days later I could not shift my car into drive only reverse or neutral. When I popped the hood the Shifter cable was detached and the bushing was in pieces. I purchased the ford OEM parts and replaced it. Today 10/8/25 The light appaired on my dash again. When I got home I popped the hood and the bushing was in pieces. Luckily I had purchased 2 replacement parts in May. I replaced it and it seems to be working. But I should not have to replace them this often. Today 10/8/25 I am purchasing 2 more just in case. But can we get this fixed with something more sturdy.

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