NHTSA Complaint #11692117 — 2019 CADILLAC CT6

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11692117
Vehicle 2019 CADILLAC CT6
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 77,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

The contact owns a 2019 Cadillac CT6. The contact stated that while driving approximately 75 MPH, the wheels locked up and the vehicle started swaying from side to side, and the vehicle decelerated. The contact was able to coast to the side of the road and had the vehicle towed to an independent mechanic. The vehicle was diagnosed with rear differential failure, and DTC: P0747 (Transmission Solenoid Stuck Open); was retrieved. The differential was replaced. The contact then received notification of NHTSA Campaign Number: 25V148000 (Power Train); and the vehicle was taken to the dealer and repaired under the recall. The contact stated that after the recall repair, the transmission experienced hard shifting, with the check engine warning light illuminated. The contact stated that the check engine warning light was illuminated before the recall was issued. The vehicle was returned to the dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000. The VIN was not available.

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