NHTSA Complaint #11670991 — 2019 CADILLAC CT6

The contact owns a 2019 Cadillac CT6. The contact received notification of NHTSA Campaign Number: 25V148000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the vehicle shuddered, and the transmission was shifting hard. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a fractured transmission control valve. The dealer informed the contact that the failure was related to the recall, but the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000. Parts distribution disconnect.