NHTSA Complaint #11691815 β€” 2022 KIA TELLURIDE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11691815
Vehicle 2022 KIA TELLURIDE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

We went to get the vehicle serviced at a dealership we did not buy the vehicle from. we told them to knock out the open decals and when we came to pick up the vehicle they said that the recalls had already been completed. We have owned the vehicle for over 2 years and not had any of the completed. They printed off a form with all of the recalls and it showed the dealership we bought the vehicle from in Missouri as completing the recalls. It’s not possible for them to complete them as we have lived in Texas for the last 2 years. I called the dealership multiple times with no reply. I contacted Kia corporate and they were told by the dealership in Missouri that they had completed them on a different vehicle but marked them as complete on ours. After months of not hearing back with a way forward from the dealership or corporate. I do not know where else to go to get this corrected. It is in very poor taste to have to fight to get an error on the dealerships side fixed. The recalls are for safety issues with the vehicle.

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