NHTSA Complaint #11691569 — 2025 RAM 1500
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11691569 |
| Vehicle | 2025 RAM 1500 |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | KY |
Consumer Description
This vehicle has less than 3,000 miles on it and has been in the shop at least three times for a recurring issue with the transmission "lunging" and "clunking hard upon down shift and upshift (automatic). The electrical system and computer are confused and cause the vehicle to literally stop and not engage in gear while driving! Today, the truck was in DRIVE awhile I was sitting at a light in heavy traffic. When I hit the gas at light change, the truck revved up but did not go! I was almost hit from behind as I had no brake lights indicated. Additionally, I kept getting a flashing gear selector indicator knob saying to put the TRUCK IN PARK AND SELECT THE DRIVE OPTION. I did but it still wouldn't go. I then got a software update light on the screen and the CHECK ENGINE LIGHT came on. I finally had to literally wave people around me in traffic as I was stalled out. I turned the truck off, restarted and it moved forward BUT at a high RPM. I have parked the truck but the dealer service is full up until late in the week and RAM CARE representatives were foreign and did not speak English well (I could not clearly understand them in my emergency call). Dealer is unwilling to act decisively to a life or death situation (opinion mine). SO we need to ensure we don't get killed or injured (God forbid) and IF there is a serious incident with this vehicle, there is documentation to attest it has been "serviced" several times for the electrical system fluctuating, the transmission dropping, and the engine not engaging the power train while driving. Attaching a PHOTO of the CURRENT Dash Lights (Warnings on the Left) and check engine light being on AFTER I got the vehicle re-running.
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