NHTSA Complaint #11691543 — 2022 NISSAN ROGUE

The contact owns a 2022 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 35 MPH, the contact stopped and then attempted to accelerate, and the engine revved abnormally, and the vehicle hesitated while accelerating. The vehicle began to decelerate unintendedly with the check engine warning light illuminated and the message “Engine Malfunction/Engine Malfunction Power Reduced Service Now” displayed on the instrument panel. The contact continued to drive to the dealer at approximately 30 MPH. The dealer was contacted and confirmed that the repair was not covered under the recall because the remedy was not available. The contact stated that the engine previously overheated, and the 3-way or multiport valve associated with the radiator and overflow had disengaged. The valve was replaced; however, the failure persisted. The dealer diagnosed the vehicle and determined that the engine needed to be replaced. The engine was replaced in March 2024. The manufacturer was not made aware of the issue. The approximate failure mileage was 45,848. The VIN was not available.