NHTSA Complaint #11691519 — 2017 HYUNDAI SONATA

Purchased the vehicle and immediately noticed a drip in the driveway. I was concerned so I started checking the dip stick. I booked a diagnostic appointment with a Hyundai Service Center. I wanted to be sure I purchased a quality vehicle. Upon what i thought was a complete diagnostic, a cracked oil pan was discovered. I agreed to purchase and pay out of pocket, everything else had checked out. I was told I could drive while I waited for the pan to come in, service was scheduled. The car never made it back. I continued to check the dipstick but while driving on a very busy interstate, the engine light went on and lost power. I barely managed to get to the breakdown lane. A complete safety hazard. I was towed to the closest garage where the owner suggested he see’s 3-4 of these a week. He would not touch it, have it towed to Hyundai. I paid for another diagnostic and now a flat bed tow. Key Hyundai of Salem NH accepted the vehicle. I paid another $498 to have an “engine tear-down” send a detailed finding report to Corporate. I called Corporate and filled my own case number. I was denied by Corporate, I was told I was a subsequent owner. The dealership didn’t match, I’m denied because the engine didn’t seize because of Rod issue. Well Hyundai is praying upon consumers. They knowingly initiated the KDS Recall and installed sensors to place a vehicle in “Limp Mode” so the rod isn’t the issue and they deny coverage. I paid a private mechanic verify cylinder 3 has low compression. Had the car not gone into “Limp Mode” the rod bearings would have failed.