NHTSA Complaint #11691414 — 2023 CHEVROLET TAHOE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11691414
Vehicle 2023 CHEVROLET TAHOE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

The engine in my vehicle has experiences major failures in valve flap adjusters, multiple valve failures, valve cover issues, and over consumption of oil by over a quarter in a week and a half of average driving. My safety was put at risk because the engine failure resulted in traction control malfunctions while going 70 mph up hill on a major interstate. This led to extreme shaking which did not stop until slowing down to below 15 mph. Luckily I was a mile from an exit and was able to coast off the road quickly; it was decent enough weather, and I was less than 5 miles from my destination so I could creep between 15-30 mph to not exacerbate traction control alarms. That slow mph did back up traffic behind me. As far as I am aware the problem was likely reproduced by the dealership service tech, which led to their recommendation to replace the whole engine. They do not consider it to be covered by any warranty anymore. The engine may be in their possession still, but I am unsure. There were zero warning lights/prompts from the vehicle that anything was going wrong prior to the shaking and loss of traction control at high speed. The dealer service team suggested that my high miles led to the engine failure. I do highway driving with it and have followed all manufacturer recommendations for oil changes, and even more frequent changes with OEM oil since about 80k miles. I do not think this engine should have failed at this amount of mileage. I made note of oil consumption around 95k miles and measured oil loss regularly. It was a little less than a quart every 2K to 3k miles which manufacturer states is within spec so I would top off oil. A year ago it had a TCM wire replaced after burning in half. 3 weeks ago I also had to replace the entire turbo. The wire rendered my car unable to go in gear. The turbo failure put me into limp mode. I think the turbo failure was a sign of a deeper issue that went undiagnosed.

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