NHTSA Complaint #11691228 — 2025 HYUNDAI TUCSON

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11691228
Vehicle 2025 HYUNDAI TUCSON
Component STEERING
Date of Incident
Date Filed
Mileage 500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at 40 MPH, the vehicle was swaying from side to side. The connection was not secure to the steering wheel. The contact had to correct the steering wheel. Additionally, there was static on the radio, and the screen was inoperable. The screen went from white to black. When the heat was in the off position, hot air was entering through the vents. There were fumes inside the vehicle. The Forward Collision Avoidance assist, master warning, intelligent driving assist, and forward safety warning lights were illuminated. The local dealer was contacted, who was unable to determine the cause of the failure but was able to reset the radio. The vehicle was not diagnosed or repaired. The manufacturer was contacted and determined that the vehicle failed to meet the qualification for the Lemon Law. The failure mileage was approximately 500.

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