NHTSA Complaint #11691212 — 2026 TESLA MODEL Y

Vehicle Information: 2026 Tesla Model Y Mileage: ~2,700 miles Purchased: July 2025 Complaint Description: I purchased a brand new 2026 Tesla Model Y in July 2025. At only 6 miles, the car already had an antenna issue that required a week in service. Now, at just 2,700 miles, the air conditioning has completely failed — no airflow at all. This failure occurred suddenly and without warning. The Tesla Tampa Service Center offered no immediate assistance, only an appointment in 4 days, with no loaner or alternative support. This situation creates a serious safety hazard, especially in Florida where summer temperatures routinely exceed 95°F. Driving or sitting in a vehicle without functional air conditioning in such heat places both the driver and passengers at risk of heat exhaustion, dehydration, or heat stroke, particularly for children. It is unacceptable for a brand-new vehicle at this price point to experience such a critical failure so early. The lack of timely support from Tesla’s service department further compounds the danger. Safety Concern: Loss of air conditioning in high-heat environments like Florida represents a direct safety risk to occupants and should be investigated as a potential defect. Desired Outcome: I request that NHTSA investigate whether similar failures are occurring in other Tesla Model Y vehicles and determine if this is a wider defect that warrants corrective action or a recall.