NHTSA Complaint #11704478 — 2026 TESLA MODEL Y
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11704478 |
| Vehicle | 2026 TESLA MODEL Y |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
Date of Incident: December 8, 2025 Mileage at Failure: Approx. 580 miles Vehicle Status: At Tesla Service Center since December 9, 2025 (no repairs started; status shows “Preparing”) Failure Summary While driving 40–45 mph on a busy three-lane road in California, approaching a signalized intersection, the vehicle suddenly displayed multiple red warnings, a “Reduced Speed” alert, and numerous fault messages. Within 3–5 seconds, propulsion was completely lost. Incident Details Using residual momentum, I steered across two lanes into a nearby retail parking lot. The vehicle stopped at an angle, partially obstructing traffic. Towing Delay & Safety Risk The vehicle remained stranded for ~4 hours. A flatbed tow arrived ~2 hours later but could not load the vehicle due to inoperative Tow Mode. A second dolly-equipped tow truck was required, adding ~90 minutes. During this time, the vehicle continued to block traffic and posed a safety hazard. Component/System Failure Complete propulsion loss and failure of major electrical/control systems, including doors, frunk, trunk, Tow Mode, and non-responsive key card and phone key. Vehicle remains inoperable. Safety Hazard Sudden shutdown in a center lane near a major intersection left almost no opportunity to maneuver safely. Extended roadside immobilization and inoperative Tow Mode further increased risk. Warning Prior to Failure None, except 3–5 seconds of simultaneous red warnings and fault messages. Problem Status Ongoing and unresolved. Tesla has not diagnosed or repaired the vehicle and continues to delay the estimated repair date. Inspections Vehicle is under evaluation at Tesla Service Center. No repairs, police, or insurance inspections have been conducted.
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