NHTSA Complaint #11690735 — 2018 TESLA MODEL 3
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11690735 |
| Vehicle | 2018 TESLA MODEL 3 |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
Mold, mildew and smelly odors are coming through the on-cabin ventilation system. This is the 3rd time since 2020, I had to purchase & replace the two air filters and spray the poorly designed duct & condensation accumulation. I inspected the self-installed air filters and there were no signs of moisture, mildew, mold or stains on the filters, which makes me think the problem was /is from the HVAC condenser or coil area. Tesla had issued a 2019 software update to “run” the ventilation system longer after the vehicle was in “Park” but the software update has NOT solved the mildew and bacteria odors that are vented into the cabin, and subsequently changed the HVAC design in post 2021Tesla models that corrected this problem with many pre-2021 Model 3s. Tesla Service Centers are still charging for the coil spray cleaning and not covering this mold & bacteria-creating HVAC design problem of their earlier year vehicles ca as I had to pay Tesla for a pair of air filters change and now they want me to pay for a separate fee for spraying the condenser coils.
Related Complaints for the 2018 TESLA MODEL 3
Other UNKNOWN OR OTHER Complaints
#11714886
After downloading Tesla’s update (no. 2025.44.25.4) software my heater (with the window defrost functionality) in win...
#11701071
I received a safety alert on my car screen: Front passenger safety restraint system issue. Service is required. The ...
#11695771
The rear doors do not have a manual release. If power is lost, you cannot open the rear doors. This is a severe safe...
#11694419
The "Front passenger safety restraint system" is prone to errors because the wiring for it beneath the seat is prone ...
#11691825
No warning messages at all, all cameras/sensors stopped working all at once while driving, full self drive stopped wo...
Recent Complaints for the 2018 TESLA MODEL 3
#11718114
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
There is no checkbox for Full Self Driving (Supervised): 3 times in the last 4 weeks, my Tesla has become impatient a...
#11716395
ELECTRICAL SYSTEM
Description of the Defect: While driving with Full Self-Driving (FSD) engaged, the vehicle's primary computer shuts ...
#11716395
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Description of the Defect: While driving with Full Self-Driving (FSD) engaged, the vehicle's primary computer shuts ...
#11716395
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Description of the Defect: While driving with Full Self-Driving (FSD) engaged, the vehicle's primary computer shuts ...
#11716455
STRUCTURE:BODY
The rear doors are not equipped with manual door releases. In the event of a crash or fire the rear seat passengers w...