NHTSA Complaint #11690673 — 2021 JEEP GRAND CHEROKEE

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11690673
Vehicle 2021 JEEP GRAND CHEROKEE
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

When the cruise control is activated and the set(+) button to accelerate the car continues to accelerate after the button is released. The vehicle will accelerate to 100mph or higher. I have to deactivate the cruise control to get it to stop accelerating. The vehicle is available for inspection. +Unsafe to use cruise control for fear of excessive speed. I have taken to dealer, they say it is not covered under warranty. No other inspections have been performed. There are no warning messages or other symptoms indicating a failure. The problem first appeared when I purchased the vehicle in June of 2024.

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