NHTSA Complaint #11690672 — 2026 TESLA MODEL Y

Our new Model Y with only 302 miles lost driving power, reported a high voltage problem, and shutdown in the middle of the street. Within an hour Tesla towed it to the repair center. The next day we picked up a loaner. Throughout the ordeal the Tesla staff have been very friendly. They only needed two days to make the repair. Here is what the technician wrote in the Tesla app. With the vehicle on site found it unresponsive and unable to drive. Towed the vehicle in and pulled vehicle data. Found numerous alerts for contactor power supply being undervoltage. Performed and exhaustive inspection of the right main harness. Found the contactor power supply wire to have a short to ground in the harness. Continued inspection and found the harness to have rubbed through the harness at the right rear c pillar area. Removed the wires and rerouted to prevent damage. Rewrapped the harness and added foam to prevent the issues from returning. Performed a test drive and verified the vehicle is back to working order with no alerts or issues.