NHTSA Complaint #11690552 — 2017 CHRYSLER PACIFICA

Steering sticks especially when going around turns. This is an inconsistent issue, and the car does not self-correct steering as normal and needs to be pulled back to neutral. There are no lights or warnings that this is going to happen. The car has been taken to a dealer who simply drove it around the block and said it is fine. It is not fine and if something happens to my elderly parents driving this car, this will be a much bigger issue. This becomes a higher risk when driving in high traffic areas as there is no warning that the steering is going to change. The safety risk is that the car cannot always be controlled well, and we are afraid this problem will worsen, and a manual override will not be enough. My father has been complaining about this for some time, today I drove them into the city for an appointment, almost 2 hours behind the wheel of this van, and felt first-hand how scary that is to happen when driving. I am happy to have someone come take this car for a drive and get this fixed before someone get hurt.