NHTSA Complaint #11690273 — 2024 HONDA ODYSSEY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11690273
Vehicle 2024 HONDA ODYSSEY
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Reference: EA25004 Car fails to restart while warm, and idle stopped. This has happened twice in the last three months. The car will idle stop at an intersection - temperature outside is around 90-93. Air conditioner and other electronics are on in the car, but not on full power. The car will fail to come back on when the foot is taken off the brake. The battery light turns on. Must re-start the car using the push button after several tries. This invariably happens at a very busy intersection. Cars behind you see you take the foot off the brake but the car doesn't move - this is a very dangerous situation. 17,000 miles on odometer Took the car to a dealer a few days later. The dealer says everything tests fine. I ask for a new battery, and they claim they replace it after forcing a test failure. Issue happens again a few weeks later. Also noted: the car has a hard time re-starting when it's warm. It'll turn once, cause the fuses to click, pause, and then turn over and start. So it may not just be the idle-stopper that's the problem. Took to another Honda dealer. They refused to do anything - claimed all tests were fine. They could not replicate the problem. They noted the battery was somewhat discharged. They charged the battery, and said everything still tests fine. No further repair made. On the way home (25 minute drive - mostly highway), near the house, coming back from idle stop - the car laboriously turned back (slow/delayed turnover) on. Still not right, Not a full failure, but not how it should be behaving either. I try to defeat the engine idle stop - but this is an added human factor and I often forget to do so.

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