NHTSA Complaint #11690237 — 2014 HONDA ACCORD

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The Vehicle Stability Assist (VSA) modulator failed. This component is responsible for controlling the stability and traction of the vehicle. The faulty part is still installed in the vehicle and is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The failure of the VSA modulator compromised the vehicle’s ability to maintain stability during braking and cornering, especially in wet or slippery conditions. This increased the risk of losing control of the vehicle, potentially endangering myself, passengers, and others on the road. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the issue has been diagnosed and confirmed by a certified service center. They identified the VSA modulator as the faulty component requiring replacement. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by a certified service center, but not by the manufacturer, police, or insurance representatives at this time. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, warning lights related to the VSA and ABS systems appeared on the dashboard. These indicators first came on approximately 4 months ago when I was going through an automatic car wash, signaling a malfunction in the stability control system.