NHTSA Complaint #11690157 — 2017 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11690157
Vehicle 2017 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

I Purchased my 2017 from Hyundai motors of America in 2017. I am the only owner. I Took the care in for a recall for Campaign 953: ECM & CLUSTER UPDATE-ENGINE MONITORING LOGIC PRODUCT IMPROVEMENT to have a a knock sensor placed on the engine to monitor the vehicle for signs of engine failure in 2022. The car has been showing signs of engine failure since the knock sensor was placed on the vehicle and Hyundai claimed that the knock sensor was bad and replaced in. Last week while I was driving the car ok the interstate at 70 miles per hour, the engine stopped running completely while driving. The check engine light did not illuminate until after the vehicle’s engine stopped running. The vehicle lost its ability to accelerate while driving. I was almost hit by a semi as I tried to guide the disabled vehicle to the emergency lane. I took the vehicle to one of the Hyundai dealerships for an inspection. The inspection shows engine failure due to internal failure. The knock sensor from campaign 953 failed to detect any engine problems. I Called hyundai motors of America and was given a case number (41539529). Even though the dealer reported to Hyundai motors of America about the engine failure, Hyundai motors of America is refusing to fix the vehicle due to mileage even though there is an extended warranty through campaign 953. This company is a fraud!! The company wants me to pre-approve authorization payment for them to replace my engine at my expense regardless of the recall, and their negligence!! They are placing people lives at risk.

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