NHTSA Complaint #11689963 — 2025 VOLKSWAGEN ID.4

While driving slowly in B mode, I began pulling into a parking space in Home Depot parking lot next to a planter, keeping my foot on the brake pedal. Suddenly, the vehicle unexpectedly accelerated, surged over the tire stop, crossed a raised concrete center walkway, and continued over the planter on the opposite side. The vehicle finally came to a stop after traveling approximately 50 feet, despite my foot remaining on the brake pedal throughout the incident. One tire is flat and the wheel is damaged. There are scrap marks on the other tires. We can not see if there is other damages of the vehicle. Fortunately there were no other cars in the opposite parking spot or pedestrians on the walkway. Vehicle damage is one thing, the safety issue is another concern.