NHTSA Complaint #11689678 — 2018 CHRYSLER PACIFICA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11689678
Vehicle	2018 CHRYSLER PACIFICA
Component	ELECTRICAL SYSTEM
Date of Incident	September 25, 2023
Date Filed	September 25, 2025
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The contact owns a 2018 Chrysler Pacifica. The contact stated that the sliding doors failed to close as intended and unintendedly open after being closed. The vehicle was taken to the dealer, where the contact was informed that there was a related software update available to correct the failure. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was 55,000.

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