NHTSA Complaint #11689573 — 2021 TESLA MODEL Y

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11689573
Vehicle 2021 TESLA MODEL Y
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

Front suspension upper control arm makes loud creaking/squeaking noises when turning at low speeds. This is a known and widespread issue affecting Tesla Model Y and Model 3 vehicles, caused by premature ball joint wear. This poses a safety risk, as the upper control arm is a critical suspension component and could fail while driving, potentially leading to loss of steering control. Tesla has acknowledged the issue through service bulletins, but they do not cover the repair outside the 4yr/50k mile warranty, leaving many owners with the same premature failure. Some repairs may be offered under goodwill, but this is inconsistent and not guaranteed.

Related Complaints for the 2021 TESLA MODEL Y

Other SUSPENSION Complaints

#11719252 Both torn bushing and broken links at 29k miles.
#11718296 Vehicle experienced front suspension lateral link failure. The links separated from the sub-frame due to improperly s...
#11718136 The upper control arm bolt came loose on its own.
#11713129 There is a rip in the lower control bushing making steering difficult to control. I see that this is a common issue b...
#11708542 Both front half shafts failed and had to be replaced by Tesla. I did research and this part is known to be substandar...

Recent Complaints for the 2021 TESLA MODEL Y

#11719252 STEERING Both torn bushing and broken links at 29k miles.
#11719252 WHEELS Both torn bushing and broken links at 29k miles.
#11718843 LANE DEPARTURE: ASSIST The car suddenly reduced lane assistance and steering assistance functionality. After calling Tesla they said it is n...
#11718843 LANE DEPARTURE: WARNING The car suddenly reduced lane assistance and steering assistance functionality. After calling Tesla they said it is n...
#11718843 STEERING The car suddenly reduced lane assistance and steering assistance functionality. After calling Tesla they said it is n...
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