NHTSA Complaint #11689573 — 2021 TESLA MODEL Y
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11689573 |
| Vehicle | 2021 TESLA MODEL Y |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WA |
Consumer Description
Front suspension upper control arm makes loud creaking/squeaking noises when turning at low speeds. This is a known and widespread issue affecting Tesla Model Y and Model 3 vehicles, caused by premature ball joint wear. This poses a safety risk, as the upper control arm is a critical suspension component and could fail while driving, potentially leading to loss of steering control. Tesla has acknowledged the issue through service bulletins, but they do not cover the repair outside the 4yr/50k mile warranty, leaving many owners with the same premature failure. Some repairs may be offered under goodwill, but this is inconsistent and not guaranteed.
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