NHTSA Complaint #11689496 — 2008 TOYOTA TACOMA

The contact owns a 2008 Toyota Tacoma. The contact stated that while his wife was entering the vehicle on the passenger’s side, the sidestep was stepped on, and there was an abnormal crunching sound coming from the step. The contact went to the passenger’s side front door and yanked on the sidestep, which caused the sidestep to almost separate from the sub frame. The contact looked underneath the vehicle and observed severe corrosion extending the length of the passenger’s and driver's side. The contact had not taken the vehicle to a local dealer or independent mechanic due to the extent of the corrosion. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 173,807.