NHTSA Complaint #11689485 — 2017 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11689485
Vehicle	2017 HONDA PILOT
Component	ENGINE
Date of Incident	August 21, 2025
Date Filed	September 24, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

120k J35Y6 engine with good oil service and no major issues before. I heard a tapping/ticking noise emanating from the engine. So I brought the car to the local Honda service center for a diagnosis. Without opening the engine (i.e. purely based off sound) they claimed that the sound was "rod knock" caused by the crankshaft pin and the connecting rod bearing, and that the engine was effectively totaled. Upon doing some research I learned that that exact issue is the subject of an ongoing investigation so I decided to submit this report. My receipt and outline of that engine diagnosis is attached.

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